AI receptionist for
multi-centre tuition &
enrichment groups
in Singapore
Field parent enquiries, schedule trial classes, follow up — across all your branches in Singlish, Mandarin, Tamil, 24/7.
PSLE-result week: 200+ parent enquiries. Every anxious parent gets a real-time response.
Two sides of the same call
The same PSLE-week call, from where you sit and where the parent sits.
Your side · the centre operator
PSLE results drop on a Wednesday. By Thursday your front desk has 200+ parents calling, messaging, and walking in at once, all asking the same three things. Do you have a slot, how much, can my child start this week. Your tutors are teaching. Your admin is drowning. Half the calls go to voicemail, and voicemail is a lost enrolment.
You deploy Trelinx AI Receptionist once across every centre. It knows your timetable, your fees, your trial-class policy, your branch addresses. It answers the phone in under a second, in Singlish, Mandarin or Tamil, and picks up WhatsApp at the same time.
The 200 enquiries get answered the moment they land, at 9am or 11pm. Trial classes get booked into your calendar, deposits collected through your own payment provider, each parent routed to the right branch. Monday morning you find 200 booked trials and a dashboard showing which centre is filling up, not 200 unread messages.
Their side · the parent
It's 10pm. Results came out today. A parent, anxious and comparing three centres, finds your number and calls. They expect voicemail.
Your AI Receptionist picks up in one ring and speaks their language. "Hi, congratulations. Yes, we have a P5 Math slot at our Tampines centre. Want me to book a trial this Saturday?" It answers the real questions, fees, schedule, nearest branch, from your actual data. No "our team will get back to you."
The parent books the trial. A confirmation lands on their WhatsApp before they hang up. Date, time, branch, what to bring. They booked with the centre that answered. That's you.
Every voicemail on your side is a parent who called the centre that picked up.
PSLE-result week, hour by hour
What each moment costs you, and what it looks like with the AI Receptionist on the line.
Wednesday, 4pm — results out
If you miss it
40 calls in the first hour, front desk on 2 lines
With Trelinx AI
Every call answered in under a second, in the parent's language
Wednesday, 10pm — anxious parents
If you miss it
Voicemail. "Office hours 9 to 6."
With Trelinx AI
Live answers, trial booked, deposit taken
Thursday, peak
If you miss it
Admin choosing which of 5 ringing lines to answer
With Trelinx AI
All 5 answered at once, routed to the right branch
Monday, 9am — the reckoning
If you miss it
200 unread WhatsApps, some already enrolled elsewhere
With Trelinx AI
200 trials on the calendar, dashboard by centre
The maths of one missed enrolment
A part-time front-desk hire for peak season is salary plus CPF, plus the MC days when they're out. And they still can't answer five lines at 10pm.
One missed enrolment during PSLE week is close to a full term's fees, gone to the centre that picked up. Trelinx runs voice at S$0.30/min, platform from S$488/mth + S$88 per outlet. No CPF, no MC, no "sorry, we close at 6."
Pricing per published rate card. The "term's fees" comparison illustrates the loss-aversion frame, not a quoted Trelinx number.
Fits your stack, and it acts
Trial bookings drop straight into Google Calendar, deposits run through HitPay or Stripe, all bundled. Running your own class-management or student CRM? We connect to it as a custom integration from S$888, so the AI Receptionist books, collects, and updates records inside the tools you already run.
Tuition operators ask
Can it handle PSLE / O-level result-day spikes?
Yes. Every line answered at once, in under a second, day or night.
Does it book the trial and take the deposit?
Yes. Into your calendar, deposit through your own provider (HitPay, Stripe), confirmed on WhatsApp.
My parents speak Mandarin and Tamil, can it cope?
Yes. Voice handles 15+ languages including Mandarin and Tamil. WhatsApp confirms in English, Singlish, Mandarin or Malay.
I run several branches, right one each time?
Yes. Routed to the right centre, all enrolment in one dashboard.
Will it give wrong fees or schedules?
No. It answers only from your own data. Unsure or off-topic, it routes to a human.
Does it connect to my class-management system?
Calendar and payments are bundled. Your specific scheduler or student CRM connects as a custom integration from S$888.
Hear it field a Singlish PSLE-week call and book a trial, live.
Book a demo on your own centre, or see the pricing first.